Survey blog

Website intercept surveys in form of widgets, pop-up windows and questionnaires for website visitors come back! They’re one of the best ways to get insight from your website viewers and collect Voice of the Customer. You may find it hard to believe, if you still remember the old and ugly, intrusive pop-ups that made it impossible to navigate through a website. However, the range of possibilities available now for gathering data from your website viewers is far more diverse and user-friendly and their benefits are numerous. Find out why they’re a great idea!  Read more ...

Net Promoter Score (NPS) is one of the most popular methods of testing customer satisfaction, however, it’s still far from perfect. Before you start with your NPS, find out all about its limitations. Read more ...

This is the most convenient way to run satisfaction surveys, which additionally gives us real-time feedback and reports ... It's a state of the art tool suitable for the requirements of the 21st century! Read more ...

We work every day to make mysurveylab.com better tool for you and your organization. We want our online survey software better support your work and your research projects. We have just made next step on our way for perfect surveys software. We are happy to give you new system version, this time labelled with number 9.1. Among many changes you will find new user management module and better team work features. Read more ...

Best time for sending newsletters? Optimal article length? Acceptable unsubscription rate? How to research subscribers’ preferences? Don’t look for ready-to-go solutions. Remember to think over the most important things: the aim, function and situation in which your message will be received. Today we’re bringing you a piece of advice and practical approach to email marketing from our partner SALESmanago. Read more ...