The success of your business depends on many factors: number of orders, time of delivery, and competitiveness of the offer. However, what will build the base of loyal, returning customers is the experience you can give them. Pure emotions, the intangible value that you feed your customers. Take care of the level of customer satisfaction, and your company will be rich, recognizable, and trusted. Read more ...
Most of the successful companies have a well-developed customer service system. As it turns out - the use of customer satisfaction management tools in relation to employees can also bring tangible results. Companies that decide to take this step achieve unprecedented success - they multiply profits, areas of operation, and develop on many levels. Those that achieve above-average results have one more feature in common – they focus on the needs and experiences of employees. Read more ...
Remote work and distance learning requires a new approach to communication and new skills development. It also requires a new approach to conducting exams and tests. Online tests are quickly replacing those carried out in a traditional way. Read more ...
It's time to put the first step in online sales. You want to make it easier for your customers to place orders online, but you don't want to invest in an e-commerce system. We have a solution for you. Thanks to SurveyLab online forms, you will quickly create an online order processing process and gain new customers. Read more ...
NPS still remains one of the most popular methodologies for measuring customer satisfaction and loyalty. It is simple to use and easy in interpretation. Learn how to run NPS survey with SurveyLab. Read more ...