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FAQ

How to run survey in a kiosk mode?

SurveyLab can work in a kiosk mode. This way you can change your tablet or smartphone in a terminal capable to collect data or customer satisfaction in a point of sales or point of customer service.

Kiosk mode surveys will allow you to :

  • Measure customer satisfaction in the point of service
  • Collect customer feedback directly in point of sales or customer service
  • Run survey on mobile devices

In order to start survey in a kiosk mode :

  1. Create survey collector and go to the collector settings.
  2. Set On survey end : Start new response.
  3. Go to Advanced settings
  4. Turn on Multiple responses per respondent