Help sections
- How can I create an account?
- How can I activate my account?
- How to create online test?
- How to conduct 360 feedback surveys?
- Can I create my survey in any language?
- Surveys in Hebrew and Arabic
- Available question types
- What web browsers are supported by SurveyLab?
- What branding options do I have?
- How much does SurveyLab cost?
- What is a collector?
- What are the responses?
- What are partial survey responses?
- What is the number of views?
- What are the report copies?
- What is a code page?
- Can I share the survey results with other people?
- How can I set a question as required?
- Can I hide selected question in a survey?
- Collect responses with a web widget
- How to configure an online survey widget
- Email messages parameters
- Does SurveyLab provide a scoring mechanism?
- Can SurveyLab set a quota for screening parameters?
- What subscription plan am I using?
- I can't sign into the system
- I can't upload contacts into SurveyLab
- Is it possible to delete all contacts?
- System says collection is not active. What does it mean?
- The link says "the survey has finished"
- Where can I find information about average survey time?
- How can I change my email address?
- How can I retrieve a forgotten password?
- How can I change my password?
- How to change survey name?
- How to change survey invitation
- How to change survey question font size and color?
- How can I purchase a subscription?
- How can you manage cookies?
- Do you offer discounts for non-profit organizations?
- How to use the discount code?
- Available subscription plans
- What functionalities have Advanced account?
- What functionalities does Starter account have?
- What functionalities have Professional account?
- What functionalities have Enterprise account?
- How number of responses is counted?
- MS Excel data import
- Survey data import into SPSS
- Can I export data to MS Excel?
- Export file structure
- What is enhanced security (SSL support)?
- What is a referrer?
- How to place a survey on a web page using an IFRAME?
- How to conduct online survey using CINT panel
- Integration with Freshmail
- Integration with Livechat
- Integration with Mailchimp
- Integration with PrestaShop
- Integration with Salesforce
- Integration with SalesManago
- Integration with Shopify
- Integration with Sona Systems
- Integration with Traffit
- Integration with Zapier
- Integration with Zendesk
- Integration with Online Survey Panel
- Automatic Slack entry creation
- Automatic Zendesk ticket creation
- API token for Zendesk
- ISO language codes
- Types of cookie files used by SurveyLab
- How can I add a file to a question?
- How can I create a "thank you" page?
- HIPAA and HDS Compliance
- Survey tokens
- How to customize mini-panel?
- How to run survey in a kiosk mode?
- How to show time and date on survey end
- How can I hide question numbers?
- Zapier. Integration with Traffit. Send email on the event.
Where can I find information about average survey time?
Information regarding the average time spend on the survey can be found in individual reports and exported data.
INDIVIDUAL REPORTS
The system automatically records time (in seconds) spend on each survey page. In order to find it follow the steps :
- Choose the survey You want to learn the average time and press
![[R]](/UserFiles/640d81fbf8d6/Image/ico_material/baseline_bar_chart_black_18dp.png)
REPORT.
- Press
![[L]](/UserFiles/640d81fbf8d6/Image/ico_material/outline_format_list_bulleted_black_18dp.png)
List of Responses. - The average survey time will be visible on the left side of the report.
DATA EXPORT
Exported data presents date and time of survey start and finish. Time is calculated with accuracy to the seconds.
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