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FAQ

What are partial survey responses?

Have you ever encountered a situation when the respondent started a survey and then abandoned it before completion?

Partial responses allow you to access unfinished surveys. Each time the respondent press "Next page" button the survey is saved in our database.

To use this feature :

  1. Press [R] REPORT button.
    Survey list
  2. Press [D] Export data button.
    Task bar
  3. Select data export type.
     

NOTE. Partial survey responses are available only as raw export data, in .csv, .xls and .xlsx formats.

You can download partial responses using survey export feature or SFTP mechanism.

* Functionality is available for the Enterprise plan.