Zendesk is a professional-grade customer support help desk and ticket software with a full-featured back end for your customer reps and support agents. The system is used by over 85000 organizations worldwide, including Groupon, Dropbox, Slack, Box, L'Oreal and many more.
SurveyLab is professional online survey software trusted by thousands of companies and organizations worldwide, including Dropbox, Deutsche Bank, Inrix, AXA Insurance, IFS and many more.
SurveyLab integration with Zendesk allows you to automate customer satisfaction / NPS measurement process and gather customer feedback with easy to use online surveys and forms.
SurveyLab - Zendesk integration will help you :
- Measure your customers' satisfaction
- Send automatic online surveys to your customers
- Automatically create Zendesk tickets
- Tag your customer responses with Zendesk ticket ID, username or other information
How it works
SurveyLab - Zendesk integration doesn't require any additional software to install or complicated setup. All you need is Zendesk and SurveyLab user account.
Check our online help and learn more about SurveyLab - Zendesk integration