The company's success depends largely on the employees. A survey conducted by AON shows that the increase in employee engagement by 5 points translates into a 3% revenues increase.* AON Employee Engagement Report, 2018 Read more ...
Your customers expect perfect experience with your brand or company. This means that the customer experience at every touch point with your organization (offer, sale, delivery, service) must be at the highest level. Read more ...
Research conducted by the Gallup Institute shows that 87% of employees do not engage at work. Many companies are not aware of the problem and its scale. At the same time, companies that manage to build a committed team significantly outperform their peers, achieving even a 147% higher earnings per share. Read more ...
Are you the owner or manager of a restaurant, cafe, shop or customer service point? Would you like to track customer satisfaction directly in the point of service or point of sale. Do you need to research the satisfaction of employees with the quality of meals and service in the company canteen or the quality of HR service point? Do you want to provide residents with the opportunity to easily evaluate the work of the City Hall? We got right solution for you based on online surveys. All you need to do is to install a digital kiosk (e-kiosk) or use QR codes. Read more ...
This year was exceptionally rich in terms of changes in our system. Work has progressed in many areas: from new functionalities and improvements in the user interface to server infrastructure and security issues. As there were to many changes, we decided to present the ones that are the most important for our clients. Here is a list of 10 major changes in 2018: Read more ...