360-degree feedback (also known as multi-source assessment) has become a crucial tool for companies and organisations looking to gain a fuller picture of employee performance – their strengths, areas for development, and leadership potential. The right survey tool makes the feedback collection process simpler, more insightful, and quickly yields tangible results.

Here are five solutions worth considering:

1. SurveyLab

SurveyLab is like a Swiss Army knife for your HR department. It is an advanced survey platform that handles full 360-degree feedback, as well as other types of research, including eNPS surveys, satisfaction surveys, engagement surveys, pulse surveys, and online tests.

Advantages:

• Security and GDPR Compliance: Supports multiple languages, adapts to European realities, and ensures data privacy and security in accordance with GDPR regulation.
• Rich Features and User-Friendly Operation: Ready-made survey templates, a “mini-panel” for respondents, detailed PDF reports, flexible question logic, and the ability to conduct various types of assessments (90°, 180°, 270°, 360°, 540°).

2. Qualtrics

Qualtrics is a mature, comprehensive enterprise-class tool for experience management, including 360° research and assessments. The high price of the platform can be a significant barrier for many clients.

Advantages:

• Advanced Personalisation and Analytics: Complex question logic, branching, many question types, multi-channel survey distribution, and comprehensive analytics.
• Enterprise-Grade Security and Integrations: Full compliance with requirements, the ability to operate on a large scale, and integration with HR systems and analytical tools.

3. Leapsome

Leapsome is a modern, integrated platform for managing employee performance and development that offers extensive 360° feedback functionalities.

Advantages:

• Advanced Analytics and Flexibility: Ability to define competencies, track skill development, conduct anonymous assessments, and use AI features, such as comment summarisation.
• Automation and Smooth Processes: Automated review cycles, reminders, integration with employee goals and results, which reduces administrative burden (Leapsome reviews).

4. Culture Amp

Culture Amp is one of the most recognisable tools in HR analytics and employee experience. It combines engagement surveys, performance reviews, development, and 360° feedback.

Advantages:

• Scientific Approach and Benchmarks: Offers ready-made, research-backed templates, comparisons to industry standards, and guidance on factors influencing engagement.
• Reports and Development Tips: Clear reports show strengths and areas for improvement, supporting continuous development and goal setting.

5. PerformYard

PerformYard is performance review software that also offers full 360-degree feedback, focused on simplicity and flexibility.

Advantages:

• Ease of Use: Simple launching of review cycles, form creation, and conducting 360 surveys without complex configuration.
• Flexible Options and External Feedback: Supports feedback from colleagues, managers, and external individuals, with the option to set anonymity levels and tailor processes to specific needs.

Why these tools are worth attention

All the listed platforms are distinguished by the fact that they:

• Allow collecting feedback from multiple sources (managers, colleagues, subordinates, external parties).
• Transform data into practical development insights.
• Automate reminders and processes, increasing the survey completion rate.
• Offer great flexibility in designing questions, anonymity levels, and result visibility.

What to look for when choosing

• Cost vs. Organisational Scale: Small and medium-sized businesses may opt for more affordable solutions like SurveyLab or PerformYard. Large enterprises often use SurveyLab, Qualtrics, or Culture Amp.
• User Experience: A simple interface leads to higher survey completion rates.
• Privacy and Regulatory Compliance: Adherence to GDPR rules is crucial in the EU.
• Reporting: The best tools don’t just collect data but also help draw conclusions.
• Support and Localisation: Local language support and cultural compliance facilitate implementation.

Summary

For many European organisations, SurveyLab is the best choice – it combines rich features, flexibility, GDPR compliance, and an attractive price. Companies prioritising scalability and advanced analytics often choose SurveyLab or Qualtrics. Meanwhile, Leapsome and Culture Amp excel as comprehensive HR platforms, and PerformYard will be a good choice for companies that want simple tools.