City of Gdańsk, Learn how SurveyLab helped the City of Gdańsk prepare for Euro 2012
I'd recommend SurveyLab for the easiness of the system configuration and effective mechanism of communication with the group of users whose feedback was gathered during the testing period.
Artur Pruszko, City of Gdańsk ICT Coordinator
Can you tell us about the tasks of your team during Euro 2012?
Our team’s task was to provide the ICT system and infrastructure, including communication and application systems, necessary for a professional Euro 2012 organization in Gdańsk. The city hosted 4 matches including one quarterfinal game. The events took place in the newly build stadium - one of the most beautiful and modern buildings of this kind in Europe. The city’s Fan Zone was designed to host around 30 thousand people at a time. It was estimated that during Euro 2012 Gdańsk was visited by over 310 thousand tourists attracted by the event.
Why did you decide to cooperate with SurveyLab and use online surveys?
Our decision was based on good reviews, system flexibility, and ease of use.
How did you use SurveyLab?
We used SurveyLab while testing the system of the dispatcher communication. It enabled us to complete a satisfaction survey on different user groups of the tested solution.
What were the benefits of using SurveyLab?
Thanks to SurveyLab we were able to act accordingly to the procedures and get immediate / real-time feedback regarding the tests every day for more than 10 days.
Would you recommend SurveyLab?
Yes, I’d recommend SurveyLab online surveys for the ease of system configuration and effective mechanism of communication with the group of users whose feedback was gathered during the testing period.