It's time to put the first step in online sales. You want to make it easier for your customers to place orders online, but you don't want to invest in an e-commerce system. We have a solution for you. Thanks to SurveyLab online forms, you will be able to quickly create an online order processing process and gain new customers.
Online forms are a very versatile tool. You can use them in many processes in your organization. They are easy to implement and provide a great convenience for you and your customers.
How you can use online forms
- Placing orders for the products or services you offer.
- Registration of participants for a conference, event or meeting.
- Newsletter registration.
- Contact support or customer service.
- Reporting an incident or violation.
Examples of using forms
Easy forms distribution
Start by creating a form. Make sure that the system you choose will allow flexible distribution of forms. This way, you will be able to send created form by email, place it on any website (build on any CMS : Wordpress, Drupal, Joomla) or on social media (Facebook / Linkedin).
Below are some examples of how to distribute the form.
Button. It's a convenient and discreet form of placing the form in an email or on a website. After clicking the button, the form will be launched (depending on the settings) in the same or a new window.
IFRAME. This is an element of the HTML language that allows you to place an HTML document, e.g. a form, inside another HTML document. After placing the form in the frame on the page, it will be immediately visible after loading the page and it will become part of the website.
Widget. A widget is a floating object placed as an additional layer on a website. As a result, the respondent will see a survey in the form of an object (usually a small one) or a popup displayed directly on the page.
Currently, over 50% of network traffic is generated by mobile devices, so make sure that your forms look as good on a computer as on a mobile device. The form should automatically adapt to the device your client is using.
Any language support
Make sure to speak the language of your customers. Check if your forms provide support for various languages, including right-to-left languages such as Hebrew or Arabic.
Automatic email notifications
The response time to your order is critical. Thanks to automatic email notifications, you will receive information about the completed form immediately after completing it. This way you will be able to handle your order as soon as it is placed by the customer.
If you collect personal or medical data using the form, please check whether it meets the security requirements set by the GDPR or HIPAA / HDS *.
Tell the customer what you are collecting data for. If you plan to use the collected data also for marketing purposes (e.g. sending an email with an offer) ask the customer for permission. You can do it in the created order form.
The GDPR (General Data Protection Regulation) regulates the processing of personal data. HIPAA (Health Insurance Portability and Accountability Act) and HDS (Health Data Hosting) regulate the processing of medical data.
SurveyLab complies with the requirements of the GDPR. Our servers comply with HIPAA requirements and have HDS certification.