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Integrations

You can integrate SurveyLab with any tool or software. You can use integrations with Slack, Zendesk, Google Analytics or Dropbox.

To create integration with any of these tools :

         1. Click on Account button, and then go to Integrations.
Integrations
         2. Change integration settings.

ZENDESK INTEGRATION

You can automatically create tickets in Zendesk based on the survey results (metric) or send survey invitations after a certain event in Zendesk e.g. ticket closed. 

To change Zendesk integration settings :

  1. Enter Zendesk API token, Zendesk user login and REST API URL.Zendesk integration

  2. Changes will be saved automatically.

SLACK INTEGRATION

You can automatically send information about your survey results (metrics) into selected slack channels.

To change Slack integration settings :

  1. Enter slack API token.
    Slack integration
  2. Changes will be saved automatically.
  3. Create metric and add action on survey end create Slack entry.

GOOGLE ANALYTICS

Integration provides full Google Analytics functionality for your surveys. This way you can track the performance of your survey in real-time.

To change Google Analytics integration settings :

  1. Enter Google account ID.
    google analytics
  2. Changes will be saved automatically.

DROPBOX INTEGRATION

To change Dropbox integration settings.

  1. Enter Dropbox user name and Dropbox API key.
    Dropbox integration
  2. Changes will be saved automatically.