Help sections
- How can I create an account?
- How can I activate my account?
- How to create online test?
- How to conduct 360 feedback surveys?
- How to customize mini-panel for 360 surveys?
- How can I change my email address?
- How can I set a question as required?
- How much does SurveyLab cost?
- Collect responses with a web widget
- How to configure an online survey widget
- Can I create my survey in any language?
- Can I share the survey results with other people?
- Can I hide selected question in a survey?
- Surveys in Hebrew and Arabic
- Available question types
- What web browsers are supported by SurveyLab?
- What branding options do I have?
- What are partial survey responses?
- What are the responses?
- What are the report copies?
- What is a collector?
- What is a code page?
- What is the number of views?
- Can SurveyLab set a quota for screening parameters?
- Email message parameters
- Does SurveyLab provide a scoring mechanism?
- What subscription plan am I using?
- I can't sign into the system
- I can't upload contacts into SurveyLab
- Is it possible to delete all contacts?
- System says collection is not active. What does it mean?
- The link says "the survey has finished"
- How can I retrieve a forgotten password?
- Where can I find information about average survey time?
- How can I change my password?
- How to change survey name?
- How to change survey invitation
- How to change survey question font size and color?
- How can I purchase a subscription?
- How can you manage cookies?
- How to use the discount code?
- Do you offer discounts for non-profit organizations?
- Available subscription plans
- What functionalities does Starter account have?
- What functionalities have Advanced account?
- What functionalities have Professional account?
- What functionalities have Enterprise account?
- How number of responses is counted?
- Can I export data to MS Excel?
- MS Excel data import
- Survey data import into SPSS
- What is enhanced security (SSL support)?
- Export file structure
- How to place a survey on a web page using an IFRAME?
- What is a referrer?
- How can I add a file to a question?
- How to conduct online survey using CINT panel
- Integration with Freshmail
- Integration with Intercom
- Integration with Livechat
- Integration with Mailchimp
- Integration with PrestaShop
- Integration with Salesforce
- Integration with SalesManago
- Integration with Shopify
- Integration with Sona Systems
- Integration with Synerise
- Integration with Traffit
- Integration with Zapier
- Integration with Zendesk
- Integration with Online Survey Panel
- Zapier. Integration with Traffit. Send email on the event.
- Automatic Slack entry creation
- Automatic Zendesk ticket creation
- API token for Zendesk
- ISO language codes
- Types of cookie files used by SurveyLab
- How to run survey in a kiosk mode?
- How can I create a "thank you" page?
- How to show time and date on survey end
- How can I hide question numbers?
- HIPAA and HDS Compliance
- Survey tokens
What subscription plan am I using?
You can check what subscription you are using any time. You will find information about your subscription under your login information or at the account Settings section.
In order to check your plan :
- Press your login information in the high right corner.
- [OR] press the account
![[S]](/UserFiles/640d81fbf8d6/Image/ico_material/baseline_settings_black_18dp.png)
Settings button.
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