mysurveylab.com provides complete online feedback solution for your e-commerce activities. We deliver crucial information whenever direct contact with the customer is limited or impossible.
Customer satisfaction surveys
Understanding customer needs and quick reaction on negative experience more often than ever decide about business success or failure. mysurveylab.com allows to measure customer satisfaction and collect VOC (Voice of the Customer) in any touch point with your organization.
Each visit in your web site is an opportunity for sales or to build relation with your customer. Our survey tool provides easy to use web widgets that will help you to generate new sales leads, collect instant feedback from your customers and measure satisfaction in any touch point.
If you support hundreds or thousands customers a day you can't afford to have manual processes. We have created a set of integration tools based on API (response ID, FTP, ODBC) that will allow you to integrate online surveys with your eshop, portal, CRM, SFA, DWH or BI.
Do you need help with integration? Contact us. We will do it for you.
We work with market leaders like EuroAGD, Payback, AXA Direct, Home.pl. Try us for free and join our happy customers.