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Survey was completed by one person; everyone else sees message “Survey has already been completed”.

I created a survey, and one person completed it. Other respondents see a message saying, “The survey has already been completed. Thank you for participating.” What does this mean and how can I fix it?

If this situation has happened to you, you most likely copied the link (URL) from your browser’s address bar for an already started response. Such a link contains a response ID and will only work on your computer.

To copy the correct survey link :

  1. Select the survey for which you want to copy the link.
  2. Click the [C] COLLECT RESPONSES button.
    Lista ankiet
  3. Choose the collector associated with your survey.
  4. Click the [S] SHARE button.
    Udostepnij
  5. Copy and send the survey link (URL).