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Mobile App

SurveyLab allows for offline data collection with a mobile app available for devices with Android and iOS.

Advantages :

  • Offline data collection.
  • Android and iOS support.
  • Kiosk mode support.

To use the mobile app : 

  1. Download app on your mobile phone or tablet.
    Google Playapp store
  2. Log into the app using your SurveyLab login / email and password. If you don’t have SurveyLab account please sign up first.

NOTE. In order to connect to the mobile app you need to be online, so the app can authenticate you and download surveys from your account. Then you can disconnect and use the app offline.

To add a mobile collector :

  1. Press + ADD COLLECTOR button to create a new collector.
    add collector
  2. Select Mobile app as a distribution method.
    Mobile app

NOTE. Please remember that for a single survey you can add only one mobile collector.

Mobile app supports the following question types :

  • Choice
  • Open-ended
  • NPS
  • Upload file

Please remember that other question types (eg. matrix question, heat map, drag & drop) can be added to the survey, but will not be displayed in the mobile app.

The application works on Android (4.1) and iOS (12.0) operating systems, or higher.

* Functionality is available in the Professional and Enterprise plan.