20 new survey templates, video tutorials, stars in NPS questions, a new form for creating collectors, and other small changes and improvements. We are introducing SurveyLab 21.5. Check what has changed for you.
- 20 new survey templates
- Stars in NPS questions
- New multi-language surveys module
- New collector creation form
- New video tutorials
- Other changes and improvements
20 new survey templates
We have prepared 20 new survey templates for you. The templates have been divided into five groups – Customer Experience, Marketing, HR, UX, and Forms. You will find examples for NPS, CES, CSAT, engagement or pulse surveys, and many more. You can freely use them in your own projects and modify them to suit your own needs.
Stars in NPS questions
We've added the option of voting with stars in NPS questions. Now, when creating an NPS question, you can choose whether the respondent will answer the question using standard buttons, tiles, drop-down menu, slider, or stars.
New multi-language survey module
We have completely rebuilt the multi-language survey module. Now you can see all the languages added to the survey right away. You will also be able to change the main language of the survey and hide unused translations. You can choose from 40 languages, including languages written to the right to the left, such as Hebrew, Persian, or Arabic.
Multi-language support is available in the Advanced, Professional, and Enterprise subscriptions.
New collector creation form
We have rebuilt the collector creation form. Thanks to the change, you can order a research sample directly from the application. We give you access to the largest online research panel in the world, with 80 countries and over 50 M respondents. Large profiling possibilities allow you to conduct any size research projects.
New video tutorials
We have created a series of new video tutorials explaining different functionalities. You can find them on our YouTube channel.
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Other changes and improvements
We have implemented a set of changes and improvements, including an update of survey metrics.