Satisfaction surveys

Improve satisfaction and NPS of your customers.


Satisfied customers more often look for your products or services, while satisfied employees are more effective. This is why leading companies frequently measure satisfaction, but satisfaction measurement can be a challenging and costly task. We know how to help you automate the process and keep cost under control. Sign up FOR FREE and try our online surveys.

SurveyLab is a professional and easy to use tool that enables you to create online surveys, questionnaires, tests and forms. No software to download or install, all you need is a web browser.


Customer satisfaction surveys (CSAT)

Employee satisfaction surveys

Measure customer satisfaction with the offered services and products. Employee satisfaction with their salary level, development and carrier paths.

Survey Example

Net Promoter Score (NPS & NPS2)

Satisfaction from training

Measure and improve loyalty of your customers. Create closed loop process and react on your customers problems immediately as they appear. Satisfaction questionnaire from received training.

Survey Example

Voice of the Customer (VoC)

Satisfaction from IT services

Successful companies listen do their customers. Listen voice of your customers and improve customer experience. Employee satisfaction survey from IT Help Desk service level.

Survey Example

Check how can help you

survey data collection channels
Survey example - NPS

Powerful features
Complete research platform. Online surveys. Forms. Tests.

+ Draw test questions + Set number of points for each answer choice
+ Any language support + Display test result at the end
+ Rotate blocks, pages, questions and answer choices + Secure access with a password or token

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