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Collector options

Collectors allow you to collect responses for a survey. Each survey can have any number of collectors with individual settings. You just need to enter the collector title. All other parameters have been predefined for you for easy change and set up.

For each created collector you can define how the responses will be collected.

BASIC SETTINGS

Set the survey distribution method

  1. URL Link, Web Widget. Select this option if you want to collect responses through web link (URL), Facebook, pop-up, or web widget.
  2. Email / SMS invitations. Select this option if you want to send survey invitation directly from the system, as an email, SMS, or email embedded survey.
  3. Mobile app. Select this option to collect data offline with a mobile app.
  4. 360 feedback. Select this option if you want to conduct 360 surveys.
  5. Buy responses. Buy a dedicated sample with online survey panel.
     

NOTE. SMS length is limited to 160 characters and if you use special national characters (eg. special characters for languages like Polish, Czech, ...) it may be limited to 70 characters. It is SMS standard limitation. It means that your message will be divided into parts and the cost to send such message will be higher. Although on your respondent device it may be visible as a single message.


Survey behavior after completion
 
  1. Jump to website. After survey completion respondent will be automatically redirected to a selected website. For example https://www.surveylab.com
  2. Display summary report. After survey completion system will automatically display a report with survey results.
  3. Start new response. After survey completion respondent will be automatically redirected to the first page of a survey.
  4. Generate contest code. The system will generate and display contest code on survey end.

 

ADVANCED SETTINGS

In this section, you will find advanced survey settings. If you are not sure how to set up certain options, leave default settings.
 

AT THE END

 
  1. Survey thank you page. Set thank you page that will be displayed on survey end.
  2. Email notifications. Set email notification frequency. Set automatic email notifications for your survey. You have five options - none, instant, hourly, daily, weekly.


COLLECTOR LIMITS

 
  1. Multiple responses per respondent. Decide if the respondent will be able to complete survey only once or multiple times (multiple responses per one survey, useful for kiosk surveys, survey stands, or computer labs).
  2. Going back to previous page. Decide if the respondent will be able to go back to the previous page of the survey.
  3. Survey available until. Define the maximum allowed time of survey.


RESPONSE LIMITATIONS

 
  1. Total responses limit. Define a maximum allowed number of responses for a survey.
  2. Quota full (URL). Set URL redirection for quota full.
  3. Early screen-out (URL). Set URL redirection for the respondents that don't meet the sample selection criteria.
  4. Set time limit for. Set time limit for the whole survey or each page.
  5. Time to complete (min). Set a time allowed to complete a survey.


WIDGETS SETTINGS

 
  1. Close widget on survey end.
  2. Display widget each X visits.


SECURITY OPTIONS

 
  1. Password. Secure survey access with a password. Same for all respondents
  2. Access with a token. Secure survey access with a token. Different for each respondent.
  3. IP Filter. Limit or allow access to a survey for selected IP addresses.


INTEGRATION

 
  1. Response Key. Allow external applications (for example CRM, eShop, Portal) to manage the way survey responses are collected.

* Response Key feature is available in Professional and Enterprise plan.