SurveyLab provides integration via webhooks. Thanks to this functionality you can trigger a survey email invitation with any event (e.g. conversation finished on a chat) in the other system.
Integration with Intercom using webhooks.
NOTE. You need to use an Email / SMS invitation collector.
|addContactToCollector||Add contact to the collector.|
|turnOnCollector||Turn on collector.|
|turnOffCollector||Turn off collector.|
NOTE. Webhook is an instant notification about a certain event eg. chat closed or ticket closed. This kind of notification can be transferred with HTTP / HTTPS protocol.
Functionality is available in the Professional and Enterprise plan.