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FAQ

Multi-language surveys

SurveyLab can support any language and multi-language surveys. It means that for each questionnaire you can add multiple translations. The system will automatically detect the language version of the respondent's web browser and display proper language.

To add a new survey language version :

  1. Press Languages button.
  2. Select language from Add new language menu.
    Language
  3. Press E EDIT button to change the translation if needed.
    Language versions
 

NOTE. The first langue will be added as public. The next one will be hidden and you will need to show it to make it available for your respondents.

Now you can go to the survey design and enter survey translation.

  1. Press Design survey or  D DESIGN survey button.
  2. Select SETTINGS tab.
  3. Select survey language you want to edit.

To hide/show survey translation :

  1. Select translation you want to hide / show.
  2. Press H HIDE / SHOW button.

To delete survey translation :

  1. Select translation you want to delete.
  2. Press D DELETE button.
     

NOTE. We are not providing automatic translation functionality. You need to enter survey translation on your own. If you need help with your survey translation, please let us know at [email protected]. We will be happy to help.

* Functionality is available in the Advanced, Professional, and Enterprise plan.