Help sections
- How can I create an account?
- How can I activate my account?
- How to create online test?
- How to conduct 360 feedback surveys?
- How to customize mini-panel for 360 surveys?
- How can I change my email address?
- How can I set a question as required?
- How much does SurveyLab cost?
- Collect responses with a web widget
- How to configure an online survey widget
- Can I create my survey in any language?
- Can I share the survey results with other people?
- Can I hide selected question in a survey?
- Surveys in Hebrew and Arabic
- Available question types
- What web browsers are supported by SurveyLab?
- What branding options do I have?
- What are partial survey responses?
- What are the responses?
- What are the report copies?
- What is a collector?
- What is a code page?
- What is the number of views?
- Can SurveyLab set a quota for screening parameters?
- Email message parameters
- Does SurveyLab provide a scoring mechanism?
- What subscription plan am I using?
- I can't sign into the system
- I can't upload contacts into SurveyLab
- Is it possible to delete all contacts?
- System says collection is not active. What does it mean?
- The link says "the survey has finished"
- How can I retrieve a forgotten password?
- Where can I find information about average survey time?
- How can I change my password?
- How to change survey name?
- How to change survey invitation
- How to change survey question font size and color?
- How can I purchase a subscription?
- How can you manage cookies?
- How to use the discount code?
- Do you offer discounts for non-profit organizations?
- Available subscription plans
- What functionalities does Starter account have?
- What functionalities have Advanced account?
- What functionalities have Professional account?
- What functionalities have Enterprise account?
- How the number of responses is counted?
- Can I export data to MS Excel?
- MS Excel data import
- Survey data import into SPSS
- What is enhanced security (SSL support)?
- Export file structure
- How to place a survey on a web page using an IFRAME?
- What is a referrer?
- How can I add a file to a question?
- How to conduct online survey using CINT panel
- Integration with Freshmail
- Integration with Google Drive
- Integration with Intercom
- Integration with Livechat
- Integration with Mailchimp
- Integration with PrestaShop
- Integration with Salesforce
- Integration with SalesManago
- Integration with Shopify
- Integration with Sona Systems
- Integration with Synerise
- Integration with Traffit
- Integration with Zapier
- Integration with Zendesk
- Integration with Online Survey Panel
- Zapier. Integration with Traffit. Send email on the event.
- Automatic Slack entry creation
- Automatic Zendesk ticket creation
- API token for Zendesk
- ISO language codes
- Types of cookie files used by SurveyLab
- How to run survey in a kiosk mode?
- How can I create a "thank you" page?
- How to show time and date on survey end
- How can I hide question numbers?
- HIPAA and HDS Compliance
- Survey tokens
Multi-domain support
SurveyLab provides multi-domain support for your surveys. It means you can conduct online surveys in your own domains e.g. survey.yourdomain.com.
Domain configuration :
- Select domain for your survey eg. survey.yourdomain.com.
- Send us information about domain you have selected.
- You will receive information from us that is needed to make entries for a CNAME and TXT in your domain DNS.
NOTE. Domain propagation in a DNS network can last up to 48 hours. Therefore please plan your domain setup in advance.
Survey domain selection is available in the collector ![[S]](/UserFiles/640d81fbf8d6/Image/ico_material/baseline_settings_black_18dp.png)
SETTINGS. You will be able to select between SurveyLab and your domain for each survey separately.
Functionality is available in the Enterprise plan.
Solutions
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