How the number of responses is counted?
We count only saved responses. It means that if you send a survey and your respondent will never open it, it won't be deducted from your response limit.
Our rules are simple and fair :
- One completed survey is one response. No matter how many questions you have in a survey.
- Only completed survey are deducted from your response limit.
NOTE. If you exceed your response limit you can always buy additional responses or upgrade to unlimited responses. To buy additional responses or upgrade your plan press UPGRADE button.