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Integration with Shopify

Here are the basic steps describing how to integrate SurveyLab online surveys with Shopify.

The integration will allow you to :

  • Send survey invitations directly from Shopify.
  • Prepopulate survey with customer details data from Shopify.

To configure Shopify to work with SurveyLab please follow the steps :


  1. Log into SurveyLab.
  2. Go to your survey and copy survey link from SurveyLab.


  1. Log into the Shopify
  2. Go to Settings and then Notifications.
  3. Select Notification template you want to edit and add your survey link.
    If you want to transfer data like customer id from Shopify add to the survey link /referrer/{ data you want to transfer to SurveyLab }/ (e.g. /?referrer={customer.id}/).
  4. Add survey link and press SAVE button.

You can read more about Shopify notifications here.

Survey results will be available in SurveyLab reports. Information that will allow you to identify individual clients will be available in the RESPONSE details section.

* Functionality is available in the Professional and Enterprise plan.