Apple Store

Functionality allows for automatic review aggregation from the Apple Store. You will be able to view, filter, or export reviews. Moreover, you will be able to respond to your reviews directly in SurveyLab.

First, prepare the authentication details available in your Apple account.

To retrieve the data from your Apple account :

1. Log in to your Apple account.
2. Go to the Users and Access tab, then select Integrations.
3. If you are retrieving the Key ID for the first time, click the Request Access button.
4. Copy the Key ID and Issuer ID, and download the AuthKey.p8 private key.

To connect to Apple Store :

1. Press + ADD SOURCE.
2. Press Apple Store.
3. Enter Apple Key, Apple Issuer ID, and Apple Private Key.
4. Press SAVE button and wait for the system to upload the data.

NOTE. It can take up to 6 h for the first data upload.

To disconnect :

1. Press  DISABLE button.
2. Press  MORE / DELETE button.
3. Press OK to confirm the action.

NOTE. You can add and remove the sources / location any number of times. It won’t impact collected data.