Survey blog

improvements

We are improving our online survey software

New MySurveyLab version (8.6) is ready. This time we have focused mostly on bug fixes and survey reports improvements. We also introduced some new features that may be very useful for you. Read more ...

voice of the customer

Voice of the Customer

Do you know what your clients and users talk about your company, products, or services? What do they like and what annoys them? Voice of the Customer can help you find answers to these questions. Read more ...

Semantic scale

Semantic scale in online surveys

Semantic scale, also known as semantic differential or Osgood scale (from the name of its creator - American psychologist Charles E. Osgood, 1916-1991) is commonly used for the evaluation of attitudes, products, or services. Read more ...

comments

Survey question comments

mysurveylab.com 8.5 online survey software is ready. This time changes are focused on survey design features, including survey question comments and control of number of selected answer choices. Read more ...

5 WHY

5 Why

5 Why (5W) is an iterative question-asking technique used to explore cause-effect relationship underlying a particular problem. Technique has been originally developed by Sakichi Toyoda and used in Toyota Motor Corporation during the evolution of manufacturing methodologies. It gained big popularity and is used by such methodologies like Kaizen, Lean, Six Sigma. Read more ...

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