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Collector types

Collector is a way to distribute your survey and collect responses. SurveyLab provides true omnichannel experience and a range of survey distribution methods including email invitations, pop-up surveys, web, QR code, web widgets or mobile app. All available methods are grouped into five categories:

  • URL Link, Web widget
  • Email / SMS invitation
  • 360 feedback
  • Mobile app
  • Buy responses


URL Link, Web Widget

Use it to collect data with emails, social media (Facebook, Twitter), www, IFRAME, popups, web widgets or QR codes. 
collector email or widget

  • Link - We will provide you with a simple survey link (URL) that you can send using your email application, place on your web site or social service. You can also use a link to create an IFRAME survey on your website.
  • Popup - We will provide you with java-script code that you need to put on your website. The code will start a popup survey.
  • Web widget - We will provide you with java-script code that you need to put on your website. The code will start the survey widget. Survey widget can be triggered.
  • QR code - We will provide you with a QR code that you can put on your business cards, paper surveys, leaflets, stickers or any other marketing materials.


1. Select survey for which you want to start data collection and press Collect responses button.

2. Select the collector or create a new one. To do it click + ADD COLLECTOR button.
add collector
3. Set up your collector and press enable Enable button to activate collector.
enable collector​​​​​​4. Press share Share button and copy survey link.
share link


Email / SMS invitations

Use it to collect responses by sending emails or SMSes directly from SurveyLab. This way you will be able also to track response status and resend surveys to respondents that haven't opened it.
collector - email

  • Email - Send email invitations directly from SurveyLab.
  • Email embedded (single question) - Send email embedded surveys directly from SurveyLab. The first question will be embedded in the email, then the respondent will be redirected to the online survey to complete it.
  • SMS - Send SMS survey invitations directly from SurveyLab.



1. Select survey for which you want to start data collection and press Collect responses button.

2. Select collector or create a new one.
add collector
3. Press share Share button to edit the message and add respondents.
share link
4. Press enable Enable button to activate collector and send a survey.
5. Press Messages button to add survey invitation email.
6. Press Contacts button to define respondents list.
enable collector

* SMS surveys are available in the Professional and Enterprise plan.
 

360 feedback

Use it to conduct 360-degree feedback surveys. Collect surveys via emails or SMSes directly from SurveyLab.
Collector - 360 feedback

  • Email - Send email invitations directly from SurveyLab.
  • Email embedded (single question) - Send email embedded surveys directly from SurveyLab. The first question will be embedded in the email, then the respondent will be redirected to the online survey to complete it.
  • SMS - Send SMS survey invitations directly from SurveyLab.
 

Mobile app

Use it to collect responses via a dedicated mobile app. This way you can collect data offline. The system will automatically synchronize collected responses when you will regain internet connection.
Collector - mobile app

  • Mobile app - collect data offline with a mobile app (Android, iOS).
 

NOTE. Please remember to download a mobile app on all devices that will be used to collect feedback.


AndroidiOS
 

* The mobile app is available in the Professional and Enterprise plan.