Automatic Slack message creation

With SurveyLab you can automatically create messages in Slack system, basing on the survey responses. You just need few steps to configure Slack and SurveyLab to work together.

Slack

API

1. Log into Slack and create API token (https://api.slack.com/tokens)
2. Copy your API token

SurveyLab

Account settings

1. Go to Account → Integrations
2. Enter Slack API token (copied form Slack)

Create metric

1. Press Design Survey button
2. Press Metrics button
3. Press + ADD METRIC button
4. Define a metric
5. Set action create a Slack entry and then write a Slack message
    

You can use the following variables to create a ticket in Slack.

NOTE. Remember to set points for each answer choice in your survey eg.:

• Fully agree (5)
• Agree (4)
• Neither agree or disagree (3)
• Disagree (2)
• Fully disagree (1)