Help sections
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- What is a collector?
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- System says collection is not active. What does it mean?
- The link says "the survey has finished"
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- Zapier. Integration with Traffit. Send email on the event.
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The link says "the survey has finished". What does it mean?
The system says "Survey is currently closed. In case of any questions please contact survey author". What does it mean?
It means that your survey collector is closed. You need to activate your collector in order to start data collection.
To activate collector :
- Press
![[C]](/UserFiles/640d81fbf8d6/Image/ico_material/baseline_do_not_disturb_alt_black_18dp.png)
ENABLE button.
- The button will change into
![[S]](/UserFiles/640d81fbf8d6/Image/ico_material/baseline_repeat_black_18dp.png)
DISABLE. Now you will be able to start the survey and collect responses.
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