What is a collector?
To send a survey to your respondents, first you need to create a collector. Collector contains a link (URL) to your survey. Type and collector parameters will determine how your responses will be collected.
Survey distribution channels
- www
- email embedded survey
- widget
- popup
- Facebook, Twitter
- Survey panel
Collector types
- URL Link
- Email / SMS invitation
- 360 feedback
- Widget
- Mobile app
- Buy responses
To learn “how to create collector” visit Create collector page.
NOTE. Collectors will help you to repeat a survey for another period, new respondents group, or a new distribution channel.
Collector application examples
Recurring surveys
To collect responses monthly, quarterly, or yearly you will just need to add a new collector for your survey.
Example. Monthly surveys will have a separate collector for each month :
- January
- February
- March
- …
Each collector has its own link (URL). You will need to send a new collector for each time period. You will be able to analyse data separately for each collector or for the whole survey.
Segmentation by respondent
To send a survey to different respondent groups, all you need to do is create a separate collector for each group.
Example. If your organisation has offices in different cities, all you need to do is create a separate collector for each city :
- Chicago
- New York
- San Francisco
- Washington
Segmentation by distribution channel
To collect responses for the same survey using different communication channels (www, email, Facebook, …) all you need to do is create a separate collector for each channel.
Example. If you communicate using different channels with your clients, all you need to do is create a collector for each communication channel :
- Web service