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Survey logic

Survey logic allows you to design any logical conditions for surveys and tests. Conditions can be based on any event, including certain answer choice selection, collector data, contact data, survey language, or device type, that is used by the respondent.

To add survey logic :

  1. Go to survey design.
  2. Press Logic button.
  3. Press + ADD LOGIC button.
    Add logic
  4. Set logic parameters.
  5. Press SAVE button.
 

NOTE. Build your survey before logic creation. Add questions and divide the survey into pages if required.

 

Logic is built according to the formula :

IF [condition] OR / AND [condition] OR / AND ... THEN [action]


IF

Types of triggers that can be used to tell the system to perform selected actions.

Trigger Min. Subscription Plan Description
Question Starter Logic based on questions.
Page Starter Logic based on pages.
Block Professional Logic based on blocks.
Collector Professional Logic based on collector data.
Contact Professional Logic based on contact data.
Device Professional Logic based on device type (pc, tablet, smartphone).
Language Professional Logic based on survey language.
Crk Professional Logic based on survey CRK (Response key).
ISO Professional Logic based on the country ISO two-letter country code (eg. PL, DE, BR).
Referrer Professional Logic based on survey Referrer
Number of points Professional Logic based on points. Set number of points for a selected question.
Number of responses Professional Survey quota. Set the number of responses you want to collect for a selected question and define an action for the quota full eg. redirect for a selected website or end survey.


OR and AND

Type of the logical condition.

Logical condition Min. Subscription Plan Description
OR Starter Any logical condition has to be met to trigger logic.
AND Professional All logical condition has to be met to trigger logic.
 

THEN

Types of actions that can be triggered with the survey logic e.g. show or hide question.

Logic type (action) Min. Subscription Plan Description
Go to page Starter Moves the respondent to the selected page.
Go to block Professional Moves the respondent to the selected block.
Hide question Starter Hides selected questions.
Hide page Starter Hides selected pages. 
Hide block Professional Hides selected blocks. 
Show question Starter Displays selected questions. System is hiding the question and displays it for the selected answer choice.
Show page Starter Displays selected pages. System is hiding the page and displays it for the selected answer choice.
Show block Professional Displays selected blocks. System is hiding the block and displays it for the selected answer choice.
End survey Starter Finishes survey. You can set up URL redirection for this kind of logic.
 

NOTE. For the show question/page/block logic system will automatically hide selected elements and then it will display it for a selected option. You don't need to use hide logic to hide the element.

EXAMPLES

Logic example 1 - Go to page

Survey question logic has been set on page 2. The respondent will be redirected to page 3 if he/she selects answer choice A, or to page 4 if he/she selects answer choice B.
Survey logic

Logic example 2 - Go to page

Survey question logic has been set on page 2. Page question logic has been set on page 4. The respondent will be redirected to page 3 if he/she selects answer choice A, or to page 5 if he/she selects answer choice B. Page logic on page 4 will redirect respondent to page 7 regardless the answer he/she will provide
Survey logic - go to page


Logic example 3 - Show page

For example, if the respondent selects answer choice A he will see page 3, if he selects B he will see page 4 and if he selects both A and B he will see pages 3 and 4.

+ Logic example - show page
+ Logic example - show question

Survey logic - multiple choice

NOTE. In order to create survey logic you need to create a survey first, it means add questions and if needed add pages.

* Functionality is available for Starter, Advanced, Professional, and Enterprise plan. Depending on the subscription plan survey logic will allow you to use questions and pages (Starter, Advanced) or advanced features like collectors, contacts, or device type (Professional, Enterprise).