Matrix question is a closed-ended question type. It allows the evaluation of single or multiple items on the same scale (created on columns).
Scale. Force rating scale (eg. 1, 2, 3, 4, 5). Respondent will be able to select only one answer per column.
N/A. Additional N/A (Not Applicable) option for the Scale option. Force rating is not applied to this option.
Comment. Additional comment field for the question. Comment field is always obligatory, even if the question itself is set as required.
Check Answer required if you don't want respondents to omit this question.
Check Randomize choices if you want the system to shuffle answer choices for each respondent.
To add this question to your survey :
NOTE. For option ranking. If you rate characteristic A on 1, the next characteristic can't have the same rating. If you rate characteristic B with 1 then rating will be removed from characteristic A.
Functionality is available in Starter, Advanced, Professional and Enterprise plans.