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User attributes

This functionality allows you to automatically update survey with any information that is coming from other tool or system (eg. CRM, eshop, online chat). You can transfer multiple information with a single link.

URL structure

https://www.surveylab.com/pageTag/SurveyCampaign/cId/[COLLECTOR ID]/referrer/[REFERRER DATA]/custom1/[CUSTOM1]

Available parameters

All parameters, except cId, are optional.

Parameter Example Description
cId cId/[COLLECTOR ID]  Required. Collector ID. Included in the survey link.
referrer referrer/[REFERRER DATA]  Optional. The Referrer can contain any data or information.
email email/[EMAIL]  Optional. Email.
phone phone/[PHONE]  Optional. Phone.
name name/[NAME]  Optional. Name.
surname surname/[SURNAME]  Optional. Surname.
language language/[SURVEY LANGUAGE]  Optional. Survey language in two-letter ISO format.
custom1 custom1/[CUSTOM1]  Optional. Custom information 1.
custom2 custom2/[CUSTOM2]  Optional. Custom information 2.
custom3 custom3/[CUSTOM3]  Optional. Custom information 3.
... ... ...
custom8 custom8/[CUSTOM8]  Optional. Custom information 8.

Example

https://www.surveylab.com/pageTag/SurveyCampaign/cId/94b92523228ba1957e5e837d9873e6eee4108bab3/referrer/{{ticket.url}}/custom1/{{country}}

 

Added data is available in survey reports export files (detailed report, all formats).

* Functionality is available for Professional and Enterprise plans.