User attributes
This functionality allows you to automatically update survey with any data that is coming from other tools or systems (eg. CRM, e-shop, online chat). You can transfer multiple information with a single link.
URL structure
https://www.surveylab.com/pageTag/SurveyCampaign/cId/[COLLECTOR ID]/?custom1=[CUSTOM1]
https://www.surveylab.com/pageTag/SurveyCampaign/cId/[COLLECTOR ID]/?referrer=[REFERRER DATA]&custom1=[CUSTOM1]
Available parameters
All parameters, except cId, are optional.
| Parameter | Example | Description |
|---|---|---|
| cId | /?cId=[COLLECTOR ID] | Required. Collector ID. Included in the survey link. |
| referrer | /?referrer=[REFERRER DATA] | Optional. The Referrer can contain any data or information. |
| /?email=[EMAIL] | Optional. Email. | |
| phone | /?phone=[PHONE] | Optional. Phone. |
| firstName | /?firstName=[NAME] | Optional. Name. |
| lastName | /?lastName=[SURNAME] | Optional. Surname. |
| language | /?language=[SURVEY LANGUAGE] | Optional. Survey language in two-letter ISO format. |
| custom1 / c1 | /?custom1=[CUSTOM1] | Optional. Custom information 1. |
| custom2 / c2 | /?custom2=[CUSTOM2] | Optional. Custom information 2. |
| custom3 / c3 | /?custom3=[CUSTOM3] | Optional. Custom information 3. |
| custom4 / c4 | /?custom4=[CUSTOM3] | Optional. Custom information 4. |
| custom5 / c5 | /?custom5=[CUSTOM3] | Optional. Custom information 5. |
| custom6 / c6 | /?custom6=[CUSTOM3] | Optional. Custom information 6. |
| custom7 / c7 | /?custom7=[CUSTOM3] | Optional. Custom information 7. |
| custom8 / c8 | /?custom8=[CUSTOM8] | Optional. Custom information 8. |
Example
https://www.surveylab.com/pageTag/SurveyCampaign/cId/94b92523228ba1957e5e837d9873e6eee4108bab3/?referrer={{ticket.url}}&custom1={{country}}
Added data is available in survey reports export files (detailed report, all formats).
Functionality is available in the Professional and Enterprise plan.