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User attributes

This functionality allows you to automatically update survey with any data that is coming from other tools or systems (eg. CRM, e-shop, online chat). You can transfer multiple information with a single link.

URL structure

User attributes

https://feedback.surveylab.com/pageTag/SurveyCampaign/cId/[COLLECTOR ID]/?custom1=[CUSTOM1]

https://feedback.surveylab.com/pageTag/SurveyCampaign/cId/[COLLECTOR ID]/?referrer=[REFERRER DATA]&custom1=[CUSTOM1]

Available parameters

All parameters, except cId, are optional.

ParameterExampleDescription
cId/?cId=[COLLECTOR ID] Required. Collector ID. Included in the survey link.
referrer/?referrer=[REFERRER DATA] Optional. The Referrer can contain any data or information.
email/?email=[EMAIL] Optional. Email.
phone/?phone=[PHONE] Optional. Phone.
firstName/?firstName=[NAME] Optional. Name.
lastName/?lastName=[SURNAME] Optional. Surname.
language/?language=[SURVEY LANGUAGE] Optional. Survey language in two-letter ISO format e.g. PL, EN.
custom1 / c1/?custom1=[CUSTOM1] Optional. Custom information 1.
custom2 / c2/?custom2=[CUSTOM2] Optional. Custom information 2.
custom3 / c3/?custom3=[CUSTOM3] Optional. Custom information 3.
custom4 / c4/?custom4=[CUSTOM3] Optional. Custom information 4.
custom5 / c5/?custom5=[CUSTOM3] Optional. Custom information 5.
custom6 / c6/?custom6=[CUSTOM3] Optional. Custom information 6.
custom7 / c7/?custom7=[CUSTOM3] Optional. Custom information 7.
custom8 / c8/?custom8=[CUSTOM8] Optional. Custom information 8.

Example

https://feedback.surveylab.com/pageTag/SurveyCampaign/cId/94b92523228ba1957e5e837d9873e6eee4108bab3/?referrer={{ticket.url}}&custom1={{country}}

Added data is available in survey reports export files (detailed report, all formats).

* Functionality is available in the Professional and Enterprise plan.