360 feedback

This method allows you to send survey invitations directly from the system via Email or SMS. Each survey invitation has a unique token that allows you to track and identify responses.

In order to set up and send survey invitations :

Collector

1. Press + ADD COLLECTOR button to add a new collector.
   
2. Select 360 feedback collector type and press SAVE button.

Invitations

1. Go to the Invitations tab and press EDIT button to edit the survey invitation message.
2. [Optionaly] Add survey reminders and activate them.

Respondents

1. Go to the Respondents tab and press + ADD CONTACTS button to add respondents.
2. Select Import file method and upload file with contacts.
3. Press Collecting responses /  Collector inactive button.

Survey invitations will be sent according to the Invitations settings.

Functionality is available in the Enterprise plan.