SurveyLab provides integration via webhooks. Thanks to this functionality you can trigger a survey with any event (e.g. conversation finished on a chat) in the other system.
Integration with LiveChat using webhooks.
Action | Description |
---|---|
addContactToCollector | Add contact to the collector |
turnOnCollector | Turn on collector |
turnOffCollector | Turn off collector |
NOTE. Webhook is an instant notification about certain event e.g. chat closed or ticket closed. This kind of notification can be transferred with HTTP / HTTPS protocol.
Functionality is available for Professional and Enterprise plans.