SurveyLab provides integration via webhooks. Thanks to this functionality you can trigger a survey with any event (e.g. conversation finished on a chat) in the other system.
Integration with LiveChat using webhooks.
Example
https://www.surveylab.com/api.php?apiToken=312bce351442&cId=76356e7bffed823fe2b5608d5a864325f2e09738a&source=livechat&action=addContactToCollector
Action | Description |
---|---|
addContactToCollector | Add contact to the collector |
turnOnCollector | Turn on collector |
turnOffCollector | Turn off collector |
NOTE. Webhook is an instant notification about a certain event e.g. chat closed or ticket closed. This kind of notification can be transferred with HTTP / HTTPS protocol.
Functionality is available in the Professional and Enterprise plans.