TIPS

Standard deviation (represented by the symbol σ) shows how much variation or "dispersion" exists from the average (mean, or expected value).

Researchers and analytics often talk about quantitative research and qualitative research. In this article you will find description of both terms, difference explanation and usage examples for each type of survey research.

Twitter is one of the fastest growing online communities. More often it is used as a communication channel with clients, sales channel and customer support channel. It is also great resource to learn about your customers (their opinions, preferences, expectations) and conduct online surveys.

Are you wondering what scale you should use for your online survey? Below you will find a few examples of different scales that may be used in your surveys.

Likert scale was introduced to survey research in 1930. Scale name comes from Rensis Likert (1903 – 1981), an American psychologist, educator, and sociologist. It is a bipolar scale with interval-levels that measure respondent attitudes and opinions.

Facebook is a community of over 750 M users all over the world, including over 6.5 M users in Poland. It means that a large part of your clients already have an account in the most popular community service.

For all people that are facing the task of selecting the best survey software we created a little help. In this article, you will read how to organize a simple 5 step selection process to make the best survey software choice.

With SurveyLab you will be able to quickly create a professional survey, questionnaire, test or online form. Each day we are serving thousands of online surveys for our customers on different continents and markets.

One size not always fits all clients and existing solutions are not always adjusted to user needs. That is why SurveyLab has introduced on-demand survey system development and tailored solutions design services.

NPS (Net Promoter Score) is gaining more and more attention. Organizations more often start to measure customer loyalty with NPS instead of satisfaction.

We have created a simple mechanism called referrer which enables you to integrate your survey better with any website. Referrer enables you to acquire information about source from where your respondents come. It is working by default for your surveys and tests, you don’t have to set any options for it to work.

Questionnaire testing is an important element of survey design and work on survey research. Why is so important? During the test you will able to evaluate real-time needed to complete survey and quality of survey questions.