SurveyLab blog

The success of your business depends on many factors: number of orders, time of delivery, and competitiveness of the offer. However, what will build the base of loyal, returning customers is the experience you can give them. Pure emotions, the intangible value that you feed your customers. Take care of the level of customer satisfaction, and your company will be rich, recognizable, and trusted.

This time, we have prepared a new type of question for you (open matrix question) and introduced many improvements and useful functionalities, including expanded functionality of A/B tests and multi-language support. Meet SurveyLab 27.9.9.

Learn how a contact management policy can help you with your daily tasks. Among many changes, you’ll find a new contacts module, a new contact management policy tool and support for recurring surveys.

Most successful companies have a well-developed customer service system. As it turns out – the use of customer satisfaction management tools in relation to employees can also bring tangible results. Companies that decide to take this step achieve unprecedented success – they multiply profits, areas of ​​operation, and develop on many levels. Those that achieve above-average results have one more feature in common – they focus on the needs and experiences of employees.

We are happy to present a new list of surveys, icons, editing labels in reports and many other changes and improvements.

A program for registering working hours (RCP) and ... 

Automate your work with over 3,000 integrations available through Zapier. Send surveys, create tasks, tickets and automatic notifications. Simple and safe, without having to write one line of code.

We have improved reports and survey logic. In the new version of SurveyLab (26.5.2), you will find radar charts, point-based logic, and improved 360 reports.

We have a new set of changes and functionalities for you. We have redesigned the survey logic functionality, improved the token mechanism, and entered a new level of security thanks to 2FA.

We are pleased to present you new 360-degree feedback and survey reports and full automation of feedback research. Please meet SurveyLab 25.5.1.

We are excited to present new survey Dashboards, the ability to edit active surveys and an improved API.

Remote work and distance learning requires a new approach to communication and new skills development. It also requires a new approach to conducting exams and tests. Online tests are quickly replacing those carried out in a traditional way.